COMMON QUERIES

You Asked, We Answered

WHAT IS YOUR RETURN POLICY?

Returns are accepted due to shipping damages 15 days after the purchase of a pen. Each pen is carefully inspected before it is sent out.

WHAT IS YOUR WARRANTY FOR MY PEN?

American Hard Goods Inc prides ourselves on quality and customer care we offer a lifetime servicing and warranty with each pen purchased from us. If your pen breaks or becomes damaged in any way we will repair it free of charge. Just pay for shipping and handling. Please email americanhardgoods@gmail.com to arrange the details.

WHAT ARE THE PAYMENT OPTIONS AND IS MY DATA SAFE?

Payment is quick and easy just input your information on the checkout page and follow the steps. All payments made on the website of American Hard Goods Inc. are encrypted with Secure Socket Layer (SSL) technology rest assured we take precautions to ensure your information is safe with us.

 

Longwood, Florida, 32750

©2018 by American Hard Goods

Each handmade ballpoint and rollerball pen is made unique and has no replica.

Returns are accepted due to shipping damages 15 days after the purchase of a pen. Learn more about our shipping policy 

Lifetime Servicing And Warranty